Engagements
RETAIL CHAIN INSTALL
Perform software/hardware installation validation testing (Smoke Testing/business transaction checklist) in designated stores. This required full software with peripherals.
Clothing Retailer Post Merger Deployment
Designed Deployment Architecture and Process for initial Pilot and roll out for a Global retail chains post-merger stores. Preformed project prior to crucial Black Friday Sales Event in a 7-week timeline for Pilot in week 1 and 5 weeks for roll-out phase 2.
Retail Food Chain including Corporate and Franchise Outlets
Hardware Implementation of Services including Installation/De-installation, staging de-installed equipment and submission of deliverables as required by customerDGBS laid out detailed scheduling and project plan for simultaneous implementation across regions for corporate and franchise sites.
Integrating Field Services
DGBS was entrusted on all operations & technical support, for install, move, add & change IMAC services as per the SLAs defined in the Service Level Matrix and establish robust Call Flow Process
Manufacturing / Processed Food Global Migration Project (U.S., Canada, LATAM)
- The infrastructure across the two firms is being consolidated as part of the AD Migration Program umbrella.
- The Windows Migration is part of the overall AD Migration Program. AD migration includes migration to Office 365
- This Windows Migration project will migrate all Legacy desktop and laptop images to standard merged Windows Image.
