CASE STUDY : Clothing Retailer Post Merger Deployment

Clothing Retailer Post Merger Deployment

 
Designed Deployment Architecture and Process for initial Pilot and roll out for a Global retail chains post-merger stores. Preformed project prior to crucial Black Friday Sales Event in a 7-week timeline for Pilot in week 1 and 5 weeks for roll-out phase 2.

Project Scope included:

  • Project Management of Pilot and roll-out
  • Site based labor to perform::
    • Local Network Switch Upgrade and Cut-over
    • Reimage 3 POS / PC per location
    • iPod cutover
    • Validation all services are working
  • Go Live Support
  • Uilize Deployment Manager Tool to
    • Provide real time reporting to the retail chain and System Integrator
    • Manage project schedule and labor
    • Input the tasks and monitor

Performance Metrics

Planning including identification of roles and responsi bilities of various stakeholders

  • Planning and Selection of outlets for the Rollout
  • Define the Team Structure
  • Identify Pilot Stores
  • Create Project Planning & Scheduling

Installation SLA

  • Equipment scheduling
  • Site walk through & ease of access to equipment
  • Site readiness for migration.
  • Asset inventory of equipment shipments received onsite, connectivity and power availability
  • Cabling and networking switch-over as per diagram

Deployment

  • Image Deployment
  • Install client provided images for specific devices (POS, PCs etc.)
  • Network Cutover
  • Moving existing network devices
  • Cabling including trace / label
  • Establish connectivity
  • Configure POS, PC
  • Remove & replaced devices to designated location
  • POS Cutover
  • Applications accessibility from POS
  • Establish connectivity to peripherals
  • Test end to end transaction
  • IPOD Cutover
    • Establish Network and Wireless Access Point
    • Verify downloaded encrypted credit card program
    • Test end to end transaction
  • Vendor Equipment Cutover
    • System check
    • Lighting, thermostat and other peripherals inspect

Post Install Verification

  • Walk through with designated site in charge on PC, POS, IPOD and other equipment deployed
  • Hardware inventory, task checklist and confirmation to migration
  • Shipment of replaced devices and update asset inventory

Go Live & Sign Off

  • Go live support for designated duration
  • Log, track end user issues via service desk
  • Rerun & validate PC, POS, IPOD on go live
  • Site walk through, update migration team and site coordinator
  • Sign off on successful migration
  • Confirm operational handover to stakeholders
Our Clients

Let’s talk about your project

CONTACT US